Even the food was great! The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. We saw much support for the trust, both from the public and from the local health economy. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such All the best and take care. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. We spoke with 44 people who were using the service or their relatives. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Any other browser may experience partial or no support. Who has Care Opinion told about this story? Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. ADVERTISEMENT: Services or products are not endorsed by the Trust. In 2011/12 33,000 ambulances turned up at our Emergency Department. A&E/AEC | Care Opinion We received information from the trust and other bodies monitoring the trust. Inadequate Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. This condition related to the provision of specialist medical in reach and support into the emergency department. These send information about how our site is used to a service called Google Analytics. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Work on hospital's new two-storey building ongoing AEC/RAB (ext. All rights reserved. Staff assessed and monitored patients regularly to see if they were in pain. - we'll pass your stories to the people in health and social care who can make a difference. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Can Nigeria's election result be overturned? It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. 12 July 2019. I then come down with a pneumonia on my chest. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. the service is performing exceptionally well. A fantastic level of care was provided for my daughter while here. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. You canread more about our cookies before you choose. Staff were still not always using clinical judgement alongside NEWS scoring criteria. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Staff were not always using clinical judgement alongside NEWS scoring criteria. Tickets cost 3 and the journey takes 5 min. DY8 4HZ, In We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Published visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. One staff member said, "I am proud to be working for this trust.". Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. We have 11 permanent physician associates and one rotational physician associate in our department. The BBC is not responsible for the content of external sites. This was particularly evident in the category of adult majors. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. DY1 2HQ, Posted via Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews Patient Experience Team. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. The care I received from start to finish was exceptional. We carried out an out of hours, unannounced, focussed inspection. AEU Department Patient Experience Team. After being discharged yesterday I had spent a month in your care (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. This meant that shortfalls were identified so that improvements could be made. Agency or bank staff predominantly staffed each area we inspected. Russells hall hospital 2023 Russell Medical. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. This means there is low to moderate transmission of COVID in the community. Visit https://www.careopinion.org.uk Outpatient services are also provided at the Corbett and Guest hospitals. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. No rating/under appeal/rating suspended Our rating of caring was good overall. It is great to hear that you received excellent care and treatment in the Emergency Department. The senior led team will review you on a daily basis, including weekends and bank holidays. This affected the safety and management of patients. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Acute Medicine Department - The Dudley Group NHS Foundation It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Out NHS is amazing all staff were professional and amazing. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. the service is performing well and meeting our expectations. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. We are currently in the Yellow category for Visitor Risk Level. You can search by name or top speciality. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. (01384) 456111, Provided and run by: "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. There are a number of areas of good practice in the trust, which should be encouraged. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Risks within the emergency department were not always identified and escalated appropriately. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Russell Medical has been accredited by The Joint Commission since 1959. Between October and December 2010, 507 surveys had been completed. Some people told us they would like more variety. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. We were confident that these could be achieved quickly.Key findings related to the following: Published Who has Care Opinion told about this story? So many thanks to All the staff on A2, best wishes take care and stay safe. Every member of staff I encountered was friendly professional and put me at ease. We are continuing to monitor progress against these. All the best and take care. The Russell Legacy Project will be located on the hospital campus in Alexander City. Cant fault the staff and the service. Menu After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - All inspections: Russells Hall Hospital - Care Quality We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Wed also like to use analytics cookies. the service is performing exceptionally well. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Russian minister laughed at for Ukraine war claims. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Located in the main lobby of Russell Medical. [Very happy with 'Staff attitude'] There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Share your experiences of UK health and care services, Default 4 years ago, I attended this unit after a visit to my gp. The diagnostics service was not up to date with the most recent ionising radiation regulations. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Stourbridge, Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. At conservative gathering, Trump is still the favourite. 3 December 2014. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. the service is performing badly and we've taken enforcement action against the provider of the service. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The trust have worked with us and have kept us informed of developments and changes. Family donates $25M for senior facility expansion at Russell Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Care records were not always written and managed in a way that kept patients safe. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. All rights reserved. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Suspended ratings are being reviewed by us and will be published soon. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. The numbers of reporting radiographers available could not meet the reporting demands of the service. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Dudley to Russells Hall Hospital Emergency Care - Find a Service | Holy Cross Health I was looked after from the time I arrived until the time I left by very compassionate members of the team. How could this website work better for you? All the best and take care. Broward Health Medical Center We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. The trust took immediate steps to put this right. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas.
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