The restaurant on site did not have very many options but what we did get was really good. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates I would not choose this location again on futre trips. 78 out of 2735 reviews" ". They give you a welcome goodie bag. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Overall, okay. The most helpful contributions are detailed and help others make better decisions. Ill start with the pros. Skyware Booking Engine Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Bed Bug Reports Colorado Springs Marriott Colorado Springs, CO Colorado Please enter the dates of your stay and check what conditions apply to your preferred room. Staff was friendly. Expedia, Inc. is not responsible for content on external Web sites. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Please note that a deposit fee is charged per night at this property. Indoor swimming pool. They have a wonderful breakfast bar. Pick up the mattresses in the rooms and look under it. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. If the staff was better, the hotel would be an excellent place to stay. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Icon Color & Report Disclaimer File a new bed bug report at this location I liked the layout for the bathroom area. Pet-friendly rooms are also available. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. I would definitely stay again! But the complaints stop there. Bed Bug - Review of The Academy Hotel Colorado Springs Pizza, Nor could we call out in case of an emergency. This is a great hotel. I then contacted the BBB. Use cautionwhen using pesticides and always follow label directions. June 12, 2022 . A business center with fax and photocopying services is available. Cancellation and prepayment policies vary according to accommodations type. Its an older hotel, but its clean and the free breakfast makes it a must stay. We have more than 70 million property reviews, all from real, verified guests. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado The room was very nice, clean and in great condition. But the complaints stop there. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. Building itself is beautiful. Bedbugs in room. Certain services and amenities may be reduced or unavailable as a result. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Called back immediately to report and the GM called back fe. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. I really didn't know about bed bugs at the time. Chapel Hills Mall is 1.2 mi away from this hotel. Disliked: Cleanliness, amenities, property conditions & facilities. Yeah right! We all have bed bug bites all over us and they are very uncomfortable! I never swim with my kids because I hate cold water and was able to swim with them for hours. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. And it can happen anywhere. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Acceptable and a good value for amenities. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Best Western The Academy Hotel Bed Bug Reports It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. To edit a review youve already submitted, contact our Customer Service team. We checked into the hotel and the person at the counter was very friendly and personable. The facility was a great experience for the modest price. We will definitely stay here again if we are in the area! N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. The breakfast was excellent and free but the staff during breakfast was totally rude. We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. All rights reserved. NEVER again! Booking.com. Copyright 19962023 Try again. This is a great value. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Booking.com does not accept responsibility or liability for any reviews or responses. If you stayed at this property through Booking.com, you can write a review. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Yeah right! This material may not be published, broadcast, rewritten, or redistributed. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. If you booked through us and want to leave a review, please sign in first. Prices for cribs and extra beds aren't included in the total price. 15 Best Colorado Springs Hotels - The Crazy Tourist Guests can work out in the on-site fitness center or indoor pool. This lets us know our reviews come from real guests like you. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb Nice spacius and clean The Academy Hotel is independently owned and operated. Great location, great amenities. You can sort and/or filter them by time of year, review score, and more. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Hotels With Bed Bugs in Colorado Springs, CO - Yellow Pages Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. There was a line for waffles in the morning only to find out one of the waffle makers had died. All content should be genuine and unique to the guest. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! 2015 The Academy Hotel, Inc. All rights reserved. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. We do allow pets and have a designated area for pet friendly rooms. Respect the privacy of others. The room was not very clean. Sign up and we'll send the best deals to you. The post has more than 60,000 views. We went back to the area for spring break and decided to stay there again because of the location and price. Oh, & rooms were almost sound proof! The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Excellent breakfast. Copyright 2020 Scripps Media, Inc. All rights reserved. Check your selected option for more info. I'm seeing where it says both? Buffett had a little bit of everything. If we find any, we delete them and, if necessary, take action against whoever is responsible. Freeland admits it's work that can make your skin crawl. But this would have been bearable had the staff not been downright snotty and rude. Great property as a lay over or destination! This is not a rash, these are bites! In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. It is my hope that you see fit to give us a second chance to win your valuable business back. Reviews are most valuable when they are original and unbiased. The facility was a great experience for the modest price., They have a wonderful breakfast bar. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Such a treat! Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. I liked the amazing breakfast! I was not told that the rooms all along the hallway we being renovated. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Great to have an omelette at breakfast! We allow a maximum of 2 pets per pet friendly room. Sincerely, John Wilkins/Owner. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. I love that they tell you how to get to our room. All rights reserved. We went back to the area for spring break and decided to stay there again because of the location and price. Disgusting! Error: Check around the edges of the box springs. Location off highway was amazingly easy. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Select dates to see this property's availability and prices, Food: This is not a rash, these are bites! Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. The Academy Hotel Colorado Springs - Reservations.com A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Was not really expecting housekeeping but they did come during our 3 day stay. Bedbugs in room. Management doesn't seem to care much. We verify reviews to ensure the traveler booked with Expedia Group. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. - Terms of use - Privacy - Disclaimer. Check your booking confirmation email to find your booking number and PIN. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Overall the hotel was very nice as was the experience. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Our bed was horrible. The Garden of the Gods is 7.5 mi away. We even got an upgrade to our room witch was AWESOME!!! Free public parking is available at a location nearby (reservation is not needed). Nobody is safe," Freeland said. NEVER again! when there are so many other options, close by, we will not be staying here again. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. From complimentary high-speed internet to plush beds, this hotel has it all. I felt like it was inconvenient for us to dine there or something. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Needs a deep cleaning. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. There is nothing classy about the way this staff treats it's guests. On Mar 24 2011 Well. Your contribution should be yours. (Click on the Red Icon to view detailed bed bug reports. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Give Light and the People Will Find Their Own Way. All rights reserved. Its a bit old and outdated, the rooms were a bit dusty. Colorado Springs ranks No. 42 for bed bugs Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. Food was outstanding! Lock in the lowest price from these sites. Room was a nice surprise- nice size, comfortable beds and chair. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The Academy Hotel Colorado Springs Reviews | Expedia Lock in the lowest price from these sites. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Nobody likes that thought," Freeland said. Comfortable bed, quiet, excellent breakfast! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dinner, * Check-In: 4pm | Check-Out: 11am There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Please see our partners for more details. A chef was available to make made to order eggs/omelets! Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Yeah right! THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Mountain View was decent but not sure its worth the up charge. Steakhouse, Yeah right! Seafood, Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. We enjoyed the warm indoor pool and the breakfast options. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Cocktail hour, Guests are required to show a photo ID and credit card at check-in. The Academy Hotel Colorado Springs - Booking.com The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. If the staff was better, the hotel would be an excellent place to stay. (Click on the Red Icon to view detailed bed bug reports. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We all have bed bug bites all over us and they are very uncomfortable! The room was large, 900 TV channels and reception area inviting. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Room had some leaking issues at sink but was still very clean and fresh. We all have bed bug bites all over us and they are very uncomfortable! I love the quiet calm vibe. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Made to order omelettes! The Academy Hotel | 8110 N. Academy Blvd. The Academy Hotel Colorado Springs - Orbitz Review tags are currently only available for English language reviews. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. I really didn't know about bed bugs at the time. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Is the indoor pool heated all year round? Bedbug infestations | Department of Public Health & Environment Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. There was a problem loading the reviews. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . After 2 days of this I requested a move and was told there were no other rooms available at the same rate. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself.