Contact TSA for additional information about filing a claim. Amenities include a complimentary breakfast with an omelet bar, a 24-hour workout room, an outdoor pool, and a hot tub. The following rental car companies operate at CLT: Hot Tip: Check out credit cards with car rental insurance so you can save money on expensive insurance through the rental provider. This will enable us to attend to forwarding your baggage as quickly as possible. Pet Relief Areas: Pet relief areas are located inside and outside of security: Duty-free: Duty-free shopping can be found in the international concourse, Concourse D. Smoking Areas: Smoking is not permitted inside the airport anywhere. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Claims that requirelaw enforcement investigation may take longer. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. All rights reserved. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,700.00 US) per passenger. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Hot Tip: To become a Priority Pass member, check out our dedicated Priority Pass article and the best credit cards for Priority Pass access. We have a layover of several hours at the airport. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. If you'd like to add a comment to this article and share your valuable feedback and opinions, please Contact your airline for lost or missing baggage. Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). Free Wi-Fi is available at CLT for passengers to use in all public areas. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. FRALH12345) by email. This is the best place to start. Airport: Charlotte Douglas International Airport (CLT) To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. If in doubt, please contact each agency individually. A lifelong Charlotte resident, Artie Beaty has been writing about the best of his hometown since 2011. Security at Charlotte Douglas CLT Airport The TSA toll-free number is 1-866-289-9673; email: TSA-ContactCenter@dhs.gov. Passengers can ride the courtesy shuttle bus between the terminal and these parking lots. 1200 New Jersey Avenue, SE Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. In addition, as an Amazon Associate we earn from qualifying purchases. At the security checkpoints and all other areas: contact CLT Airport Lost and Found at 704-359-8765 or visit the office in baggage claim zone B, open daily from 7 a.m. to 11 p.m. Concourse D near the Original Rum Bar and Grill, East and west ends of the terminal outside of baggage claim, D/E connector near the American Airlines Admirals Club, Arrivals level near the visitor info desk. Address: 5501 Josh Birmingham Parkway, Charlotte, NC 28208, USA Website: https://www.cltairport.com/ Contact: info@CLTAirport.com Phone: (704) 359 4013 Have you lost an item at the airport? We greatly regret damage to your baggage during transport. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. There are also customer service volunteers throughout the airport that can be easily identified by their bright yellow shirts. If you can't find what you're looking for, you can use the text search function or one of our various contact options. You will not be contacted if the item was not turned in. I was not able to check in online for the CLT to Bermuda leg of the trip. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. Airlines are not allowed to set an arbitrary daily amount for interim expenses. Day passes can be purchased for the American Airlines lounges and hourly passes for Minute Suites. What are airlines responsibilities when they damage your baggage? Terms of Service apply. Is curbside check in available with wheelchair service. In the few situations when the Montreal Convention does not apply to travel to and from the United States, an older treaty called the Warsaw Convention may apply. If you cannot find your baggage upon arrival at your destination, notify Copa Airlines baggage service that you have not received your baggage, before leaving the airport. The Embassy Suites by Hilton Charlotte is not only close to the airport, but other area attractions as well like Bank of America Stadium, Charlotte Motor Speedway, Discovery Place Science, and SouthPark Mall. No responsibility will be taken by the bank advertiser for these comments. If you have left something behind on board one of our aircraft or in one of our Lufthansa lounges, please report this immediately on arrival either: With the help of your detailed description, we will carry out an intensive search and endeavour to locate this item as quickly as possible. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. Members also have access to The Club CLT and Gameway. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. At Frontier Airlines, we are committed to serving our customers quickly and efficiently. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Is a reservation required or a telephone # to call when landing? To reach the D and E gates, take a right out of Concourse C, or to reach the A and B gates take a left. If you lost something in a Charlotte airport restaurant or bar, it's likely with HMS Host, the company that runs those. Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. at the Lufthansa service counter at the airport. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. If assistance is needed, please call 704.359.4038. Concourse E consists of 33 gates numbered E1 to E13, E18, E20 to E31, E36 to E38, E40, E41, E43, and E45 and is situated on the east side of the airport. When you lose an item in CLT, the department you need to contact will depend on where you lost the item: Information Services: CLT has information desks in the center of the ticketing area and baggage claim. Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Track Flights, Search Fares, Locate Airlines. I am connecting at CLT to travel to Bermuda. Daily: 4:15 a.m. - 10:30 p.m. Youll see them sporting a Pet Me vest with a handler. Main Terminal 5501 Josh Birmingham Parkway Terms apply to offers below. We may be compensated when you click on links from one or more of our advertising partners. Altoona-Blair County Airport (AOO)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (855) 268-8478Airport Website:www.flyaltoona.comArrival InformationRental Cars Avis/ BudgetGround Transportation:Freedom Excursions (814) 941-3430, Baltimore/Washington International Thurgood Marshall Airport (BWI)General InformationTerminal/Gate: C2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (410) 859-7111Airport Website:www.bwiairport.comArrival InformationRental Cars Avis/ Alamo/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Next Car/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Raleigh County Memorial Airport (BKW)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 255-0476Airport Website:flybeckley.comArrival InformationRental Cars Avis/ Enterprise/, Cape Girardeau Regional Airport(CGI)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (573) 334-6230Airport Website:www.cityofcapegirardeau.org/departments/airportArrival InformationRental Cars Enterprise / OchsTaxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533Ground Transportation:Bart Shuttle, Charlotte Douglas International Airport (CLT)General InformationTerminal/Gate: A10Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (704) 359-4013Airport Website:www.cltairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ NationalGround Transportation: Located inthe Main Terminal, North Central West Virginia Airport (CKB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (304)842-3400Airport Website:www.flyckb.comArrival InformationRental Cars EnterpriseGround Transportation: Located in Level 2 lobby of Hourly Parking Deck, Del Norte County Regional Airport (CEC)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (707) 464-7288Airport Website:www.flycrescentcity.comArrival InformationRental Cars Express/ HertzGround Transportation: Located in the Main Terminal, Dallas Fort Worth International Airport (DFW)General InformationTerminal/Gate: D5, D12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (972) 973-4968Airport Website:www.dfwairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ ThriftyGround Transportation: Located in the Main Terminal, Waynesville - St. Robert Regional Airport (TBN)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (800) 864-8331Airport Website:www.flyflw.comArrival InformationGround Transportation:Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220, Greenville Mid-Delta Airport (GLH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(662) 334-3121Airport Website:www.greenvillems.orgArrival InformationRental Cars Ground Transportation: Located in the Main Terminal, Greenville-Spartanburg International Airport (GSP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (864) 877-7426Airport Website:https://gspairport.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Enterprise/ Hertz/ National, Indianapolis International Airport (IND)General InformationTerminal/Gate: B15, B16Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(317) 487-7243Airport Website:www.ind.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Dollar/ Payless/ Enterprise/ Hertz/ National/ Thrifty/ SixtGround Transportation: Located in the Main Terminal, Greenbrier Valley Airport (LWB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (304) 645-3961Airport Website:www.mylwb.comArrival InformationRental Cars Enterprise (304) 520-3115Taxi Services Almost Heaven Taxi Service (304) 992-2206Ground Transportation:Greenbrier Limo (304) 647-4888, Middle Georgia Regional Airport (MCN)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (478) 788-3760Airport Website:www.iflymacon.comArrival InformationRental Cars Budget/ AvisGround Transportation: Located in the Main Terminal, Northwest Alabama Regional Airport (MSL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (256) 381-2869Airport Website:https://www.flytheshoals.comArrival InformationRental Cars Budget/ HertzGround Transportation:Taxi and Limo - Dixie Cab/ Yellow Cab/ Quad-Cities Taxi & Limo, Nashville International Airport (BNA)General InformationTerminal/Gate: North Terminal/Concourse B (check monitors for gate information)Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (615) 275-2099Airport Website:www.flynashville.comArrival InformationNorth Terminal Baggage Claim - Level 2 (Check monitors for carouselinformation)Rental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Oakland International Airport (OAK)General InformationTerminal/Gate: Terminal 1 Gate 5, Terminal 1 Gate 12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (510) 563-3300Airport Website:www.oaklandairport.comArrival InformationRental Cars Fox/ Alamo/ National/ Enterprise/ Dollar/ Thrifty/ Hertz/ Avis/ BudgetGround Transportation: Located in the Main Terminal, Ogdensburg International Airport (OGS)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (315) 393-4721Airport Website:https://ogsair.com/Arrival InformationRental Cars Blevins Bros. Inc, Barkley Regional Airport (PAH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (270) 744-0521Airport Website:www.flybarkley.comArrival InformationRental Cars Enterprise/ Hertz/ Uber/ LyftGround Transportation: Blue Dot Cab Co (270) 245-1234Public Transportation: Paducah Transit Dial-A-Ride* (279) 444-8700 *(24hr Advance Reservation Required), Page Municipal Airport (PGA)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (928) 645-4240Airport Website:www.cityofpage.orgArrival InformationRental Cars AvisGround Transportation: Located in the Main Terminal, Mid-Ohio Valley Regional Airport (PKB)General InformationTerminal/Gate: 1Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 464-5113Airport Website:www.flymov.comArrival InformationRental Cars HertzGround Transportation: Located in the Main Terminal, Philadelphia International Airport (PHL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (215) 937-6937Airport Website:https://www.phl.org/Arrival InformationRental Cars Blevins Bros. Inc, Phoenix Sky Harbor International Airport (PHX)General InformationTerminal/Gate: Terminal3 Gate E2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (602) 273-3300Airport Website:https://www.skyharbor.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty, Plattsburg International Airport (PBG)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (518) 563-1000Airport Website:https://www.flyplattsburgh.com/Arrival InformationRental Cars Budget/ Enterprise/ Avis, Shenandoah Valley Airport (SHD)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (540) 234-8304Airport Website:www.flyshd.comArrival InformationRental Cars Avis/ Budget/ Enterprise/ UberGround Transportation: SHD Shuttle* (540) 234-8304 ext.5*48hr Advanced Reservation Required, Tupelo Regional Airport (TUP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (662) 841-6570Airport Website:www.flytupelo.comArrival InformationRental Cars Budget/ Hertz. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. Certain events,such as the current situation in the airline industry, which is suffering from bottlenecks and a shortage of staff, adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to baggage items being damaged or not arriving at the destination airport at the same time as their owners. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. If you aren't sure where you lost your item, file a lost and found report with us. You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. What can I do if my baggage has not been found within five days of reporting the delay? Reporting the damage straight away at the airport, Report damage online up to three days after your flight, Report damage that occurred on flights longer than three days ago online, Items accidentally left behind at the airport or on the aircraft, Single items missing from checked baggage, Liability for your baggage and statutory reporting deadlines, at the Lufthansa baggage tracing counter at the airport or. The law applies in the case of both national and international carriage between contracting states. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. Frequently Asked Questions Q: What happens if you lose your luggage claim ticket? cell phone Airport: Charlotte Douglas International - CLT: United States: May 29,2022: June 6, 2022 03:17 PM: . You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. Airlines Operating from CLT All Rights Reserved. Passengers can be picked up and dropped off on either the departure or arrival levels, but waiting is not permitted. Designated smoking areas can be found outside of the terminal at the far west end on the departures level, and near doors A and D on the arrivals level. The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Reach out to us on one of our various channels below, at any time, and we will assistyou shortly. Airlines are free to pay more than the limit, but are not required to do so. Yes, if you are not being permitted to check-in online then it seems you will need to finalize your check-in at the airport. The current value is always taken into account when determining the amount to be refunded. Screening at certain airports is performed by private companies and not TSA. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If, after baggage reclaim has ended, you have not found your baggage, please report this immediately to the baggage tracing counters or, as is possible at most airports, preferably online. Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. 1,500. There's usually a general airport lost and found for items in the airport common area, plus a lost and found specifically for TSA if you left something at a checkpoint. 2 security checkpoints at Charlotte Douglas International Airport have TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. Charlotte Douglas International Airport does not allow passengers to remain inside the secure area overnight, so if youre looking to sleep at the airport, this would be landside, requiring you to re-clear security the following morning. Another option is the free Cell Phone Lot. Contact at 1-800-433-7300 or 1-800-428-4322 for getting assistance with your lost luggage. Daily Flights: 1,424 Its best that you check with your airline whether this is available. Please save your control number; you will need it when communicating with TSA and to check your status. Find 2 listings related to Delta Airline Baggage Claim in Cleveland on YP.com. In the case of verifiably new items the original price will be reimbursed; in the case of used items a fair value will be reimbursed. An official website of the United States government Here's how you know. There are several shops and restaurants in Concourse D with more situated in the D/E connector. It seems that you have already subscribed to this list. Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. Amar was born and raised in England and sadly didnt catch his bout of wanderlust until his early twenties. A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. This interactive . 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Call 704-359-4647 when you are ready, or stop by the designated booth to request pickup. Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours Damaged Baggage. * Hours are subject to change without notice. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. Lower level traffic is being rerouted to the upper level." Southwest Airlines operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. American Airlines, Delta Air Lines, and United offer curbside check-in at Charlotte Douglas International Airport. If you have not yet reported your delayed baggage online, please report it via the following link. An indoor Area is also located in Baggage Claim (pre-security, lower level) between Zone D and Zone E on the back wall behind the bag carousel. The hourly parking deck is located just across from the main terminal and is connected by walkways to/from level 2. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. To reach Concourse E, take a right out of Concourse D, or to reach the other concourses, continue straight along the moving walkways. Use this tool to help you get between terminals, No destination-specific delays are being reported at. The rental car facility is located outside the terminal on level 2 of the hourly deck. We have Conditional Approval for Global Entry, but have been unable to secure an Interview locally. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. We have Answers. For more information on our advertisers, see here. Send us an email with your feedback and questions. CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? This interactive map includes the same points of interest as the printable PDF CLT Terminal Map, but allows you to filter your view by selecting a category of interest. TSA takes the responsibility to fairly adjudicate claims seriously. For additional media information visit cltairport.mediaroom.com. To connect, select the network CLT Free WiFi and launch your browser. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. Alternatively, you also have the option of going directly to the lost property office (Terminal 1, Area A, Level 0, Monday to Sunday from 08:00 hours to 16:00 hours). If you have already filed a claim please contact our Call Center to receive information about the delivery status. Charging Stations:These can be found in all concourses and some gate areas. Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. There are 3 daily parking lots east, west, and north located a little further from the terminal.